Privacy statement

Your Destinations

Version/last update: October 2018

Who are we and what do we do?
Welcome to Your Ibiza!
Your Ibiza B.V. offers an online platform that you can use to prepare a trip to Ibiza.
You can find information and book relevant tours, tickets and third-party services related to Ibiza.
Our contact information can be found at the bottom of this ‘Privacy Policy’.
This Privacy Policy applies to us (Your Ibiza) and you as a ‘User’ of our website www.your-destinations.com (the ‘Website’), our mobile application (the ‘App’) and (purchasing) other services and products as offered by Your Ibiza B.V.

Privacy and Applicable Laws
We believe privacy is very important.
We comply with the General Data Protection Regulation (“AVG”).
The legislation will hereinafter be referred to as the ‘Applicable Legislation’.

What is this?
This is “Privacy Policy.
In this document, we explain what Personal Data we collect in connection with your use of our Website, the App and with (purchasing) services or products offered by us.
We also explain how we store, protect and use your Personal Data and for what purposes.

Personal Data
In this Privacy Policy, “Personal Data” means information or pieces of information by which you could be identified.
This definition is in accordance with Applicable Laws.

Are you under the age of 16?
If you are under the age of sixteen, you need permission from a parent (or legal guardian) to use our Website or App.

We act as Processors
We collect and process Personal Data for our own purposes.
In this respect, we are acting as a “Controller” within the meaning of the Applicable Laws.

What Personal Data do we process as Processor?
As the Controller, we process the following Personal Data:
● if you have signed up for our newsletter, your email address, name, date of birth, gender (you can unsubscribe from this service at any time);
● if you have made a booking through the Website: your first and last name, email address, phone number, postal and email address;
● the type of phone you use to use the Website or the App;
● your IP address;
● your browser’s language setting;
● and if you have given us explicit consent – your geolocation.

How do we use your Personal Data?
We use the above Personal Data only to the extent necessary for the purposes below:
● If you have made a booking through the Website, we use your Personal Data to confirm your purchases and to enable us and third party providers to complete your bookings.
● We use cookies necessary for our Website and App to work properly, to track visitor statistics, and to monitor click behavior and browsing habits.
● We also use your email address to send you emails about new content and other activities related to the Website and to keep you informed about campaigns and (special) offers that might be of interest to you.
You can unsubscribe or refuse these services at any time.
● Through your phone, we may send you push notifications about new content and other activities related to the App and to keep you informed about campaigns and (special) offers that might be of interest to you.
You can disable these services at any time.
● We use your email address, IP address and phone type to track and analyze when and how often you use our Website or App, what (push) messages you open, how often and when you open them, and what content is most frequently read by Users.
● The type of phone you use is important for us to adapt the App to the technical requirements of your device.
● We use your browser’s language setting data to address you in a language you speak.
● Using your IP address and geolocation, we can determine which campaigns and (special) offers might be of interest to you.
● We use your e-mail address to provide services to you.

How long do we keep Personal Data?
The Personal Data we collect is kept for as long as you use our Website, App and/or our services (related to our products).
If this Personal Data is no longer needed to achieve the purposes mentioned above or if it is incorrect, the (incorrect) Data will also be deleted.
In any case, the Personal Data will not be kept longer than 5 (five) years from the date on which it was last updated, unless we are required by law to keep it.

With whom do we share your Personal Data?
Unless we are required to do so by law, Your Ibiza B.V. does not sell, trade or rent personal data to third parties.
Where necessary to provide you with an ongoing service, Your Ibiza B.V. shares your Personal Data with the Third Party Organizer or Service Provider, in order to complete the purchase through the Website or the App.
These parties are contractually obliged to treat your Personal Data with care and will limit the use of the Personal Data to the purposes mentioned above.
In addition, we may use third party service providers to assist us in administering our App and Website, or to perform services and administration work for us, such as sending newsletters or surveys.
We only provide third party service providers with the Personal Data they need to provide their services to us.
These third party service providers are contractually obligated to handle your Personal Data with care to limit the use of Personal Data to the purposes listed above.
If required by law or for the prevention, detection and prosecution of criminal offenses, Your Ibiza B.V. discloses Personal Data to supervisory authorities or government agencies.

How do we protect Personal Data?
We make every effort to protect your Personal Data from unauthorized or unlawful access, modification, disclosure, use or destruction.
Some examples of measures we take to ensure that Personal Data is secure include:
● ● we encrypt files containing Personal Data;
● we secure our network connection with Secure Socket Layer technology (SSL);
● we manage access to Personal Data with passwords;
● we log all actions with Personal Data;
● we restrict access to Personal Data to the purposes stated in this Privacy Policy;
● we take physical measures to restrict access to Personal Data.

Third Party Websites
On our Website and in the App, you will find (hyper)links to websites, products and services of partners, suppliers, advertisers, sponsors, licensors or other third parties.
We have no control over the content or links that appear on these websites and are not responsible for the practices of websites to which our Website links or which link to our Website.
Also, these websites, products and services are constantly changing, including their content and links.
These websites, products and services may have their own privacy policies, terms of use and customer service policies.
Viewing and interacting with other websites, including websites to which our Website links or which link to our Website, are subject to the terms and policies of that website.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
If we materially change this Privacy Policy, we will post a notice on our Website with the updated Privacy Policy.
By continuing to use the App or the Website, you consent to the most recent version of this Privacy Policy.

Your Rights and Who to Contact
As indicated in and under the provisions of the Applicable Laws, you have the right to notify (us) that you:
1.
(a) to inspect and/or copy the Personal Data processed by us about you, specifying where it is processed and for what purpose.
Upon your request, we may also transfer this copy to another party on your behalf, if you wish your Personal Data to be transferred to another party;
2.
(b) want us to correct, update, hide or delete your Personal Data, or limit its processing in our files;
3.
c) want to report misuse of your Personal Data;
4.
d) object to our processing of your Personal Data;
5.
e) thinks that we are processing your Personal Data unlawfully.
You can also file a complaint about this with the Personal Data Authority;
6.
f) wish to withdraw your consent in relation to the processing of your Personal Data by us.
This is possible at any time.
From the moment you withdraw your consent, we will stop processing your Personal Data.
However, we remain entitled to process data based on the consent you gave prior to your withdrawal.
We respond to these requests within 5 days of receiving them.
Do you have questions, comments or concerns about how we handle Personal Data?
If so, please contact us at redactie@your-destinations.com.
We will respond to these requests within 5 days of receiving them.

Your Ibiza B.V.
E: redactie@your-destinations.com